Customer Support Specialist4+ years experience
- Industries
- Medical, SaaS, Real Estate, Insurance
- Strengths
- Issue resolution, phone, email and live chat
ZendeskFreshdeskIntercom
Remote healthcare staffing
Hire a remote Medical Receptionist. Save up to 48%.
Remote medical receptionists who answer patient calls, schedule appointments and handle intake, so your in-office team can focus on patients.
Up to 48%Savings vs. US base pay for the role
~10 daysFrom go-ahead to first day
$0Setup or recruiting fees
90 daysFree replacement guarantee
The role
What your medical receptionist does every day.
A remote medical receptionist keeps your phones answered and your schedule full, while your in-office staff take care of patients.
- Answers patient calls and messages
- Schedules, confirms and reschedules appointments
- Sends appointment reminders to reduce no-shows
- Collects new patient intake information
- Verifies insurance details before visits
- Handles prescription refill and records requests
- Updates patient records in your system
- Routes urgent calls to your clinical staff
Typical yearly savings, one medical receptionist
$18,200
US base pay for the role$38,000
Your savingsUp to 48%
Try the Savings CalculatorBased on typical US base pay for the role. Your quote depends on hours and experience.
Skills and tools
What we screen for.
Every candidate passes an interview, a spoken and written English check and a skill test for the role.
Skills
Calm, caring spoken EnglishMedical office experienceSchedulingInsurance verificationAccurate data entryPrivacy and discretionMultitaskingClear written communication
Tools they work in
Your practice management systemYour EHRRingCentralGoogle WorkspaceMicrosoft 365Zoom PhonePatient reminder toolsSecure email
Industries we staff this role for
Meet the talent
The kind of people on your shortlist.
Real profiles shared with permission. Names and pay kept private.
English-tested · Screened
Customer Success Manager5+ years experience
- Industries
- Medical, SaaS, Real Estate, Insurance
- Strengths
- Onboarding, relationship management, retention
SalesforceHubSpotIntercom
Client results
Calls, inboxes and CRM handled.
Hours
Saved every week
★★★★★
“Having someone manage calls, inboxes and CRM updates has saved me hours every week.”
Mo ThewnyMosellsmore
How it works
Hired in about 10 days.
1
DAY 1
Tell us what you need
A short call about the role, hours, tools and the skills that matter to you.
2
DAYS 2–4
We build your shortlist
We interview, English-test and skill-test candidates matched to your industry.
3
DAYS 5–8
You interview and choose
Meet your shortlist on video and pick the person you want. You only pay once you choose.
4
ABOUT DAY 10
They start working
We handle the contract, onboarding and payroll. Your account manager stays on hand.
FAQ
Hiring a remote medical receptionist.
Still have a question?
Talk to a real person on our team. No sales pressure.
Call us(614) 365-0895 Email uscontact@laborworld.netMon–Fri, 9am–6pm EST
Do your staff follow HIPAA privacy rules?
Your medical receptionist works inside your own systems under your access controls and privacy policies. Tell us your HIPAA requirements and we'll walk you through how access is set up.
Which practice systems do they use?
Tell us your EHR or practice management system and we'll prioritize candidates who have used it.
Can they verify insurance?
Yes. Insurance verification before visits is a common part of the role.
Do they give medical advice?
No. They handle scheduling, intake and admin. Clinical questions are routed to your licensed staff.
What hours can they cover?
Your practice's hours, full-time or part-time.
What if they aren't the right fit?
If a hire isn't the right fit within the first 90 days, we replace them at no cost.
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