Customer Success Manager5+ years experience
- Industries
- Medical, SaaS, Real Estate, Insurance
- Strengths
- Onboarding, relationship management, retention
SalesforceHubSpotIntercom
SaaS and tech staffing
Remote staff for SaaS and tech companies. Support, success, sales and code.
Customer success, technical support, SDRs and full stack developers with experience at fleet management, CRM and POS software companies.
Up to 67%Savings on base pay vs. a US hire
Up to 67%On developer and CSM base pay
$0Setup or recruiting fees
90 daysFree replacement guarantee
Sound familiar?
The work that slows you down.
THE PROBLEM
Support queues grow
Tickets pile up faster than your team can answer them.
THE PROBLEM
Customers churn quietly
Without onboarding and check-ins, accounts slip away.
THE PROBLEM
The roadmap waits
Your developers spend time on fixes instead of new features.
What we handle
Work your remote team takes off your plate.
- Answers support tickets and live chat
- Onboards and trains new customers
- Runs check-ins and renewal conversations
- Prospects and books demos for your sales team
- Builds features and fixes bugs
- Tests releases before customers see them
- Keeps help articles and documentation current
- Reports on tickets, churn risk and pipeline
Typical yearly savings, one customer success manager
$43,550
US base pay for the role$65,000
Your savingsUp to 67%
Try the Savings CalculatorBased on typical US base pay for the role. Your quote depends on hours and experience.
Roles we fill
SaaS & Technology roles we staff.
Customer Success Manager
Onboarding, retention and account growth.
Learn about this role →Technical Support Specialist
Troubleshoots issues for your software users.
Learn about this role →Sales Development Rep
Prospects and books demos for your account executives.
Learn about this role →Account Executive
Runs demos and closes deals.
Learn about this role →Full Stack Developer
Builds and maintains your product.
Learn about this role →Chat Support Rep
Fast in-app and website chat support.
Learn about this role →Client results
Teams that grow revenue.
15%
Monthly revenue growth
★★★★★
“Since partnering with them, we’ve consistently achieved a 15% month-over-month revenue increase, with a strong rise in repeat orders and customer satisfaction.”
Kevin KellySales Director, 171 Group LLC
Meet the talent
The kind of people on your shortlist.
Real profiles shared with permission. Names and pay kept private.
English-tested · Screened
Full Stack Developer5+ years experience
- Industries
- SaaS
- Strengths
- Front-end, back-end, API integration
ReactNode.jsPostgreSQLGit
Sales Development Rep4+ years experience
- Industries
- SaaS, Medical
- Strengths
- Prospecting, outbound outreach, pipeline management
ApolloSales NavigatorHubSpot
Customer Support Specialist4+ years experience
- Industries
- Medical, SaaS, Real Estate, Insurance
- Strengths
- Issue resolution, phone, email and live chat
ZendeskFreshdeskIntercom
How it works
Hired in about 10 days.
1
DAY 1
Tell us what you need
A short call about the role, hours, tools and the skills that matter to you.
2
DAYS 2–4
We build your shortlist
We interview, English-test and skill-test candidates matched to your industry.
3
DAYS 5–8
You interview and choose
Meet your shortlist on video and pick the person you want. You only pay once you choose.
4
ABOUT DAY 10
They start working
We handle the contract, onboarding and payroll. Your account manager stays on hand.
FAQ
SaaS & Technology questions.
Still have a question?
Talk to a real person on our team. No sales pressure.
Call us(614) 365-0895 Email uscontact@laborworld.netMon–Fri, 9am–6pm EST
What kind of SaaS experience do your staff have?
Our talent has worked with software companies in fleet management, CRM and point-of-sale, in support, success, sales and development roles.
Do developers work in our repositories?
Yes. They work in your repos, tools and sprints, and you own the code.
Can support staff handle technical questions?
Yes. We match candidates with technical support experience for software products.
Will they work US hours?
Yes. They join your team during your US business hours.
How much can we save?
Up to 67% compared with the base pay of an equivalent US hire, highest for developer and customer success roles.
What if a hire doesn't work out?
If a hire isn't the right fit within the first 90 days, we replace them at no cost.