Customer Support Specialist4+ years experience
- Industries
- Medical, SaaS, Real Estate, Insurance
- Strengths
- Issue resolution, phone, email and live chat
ZendeskFreshdeskIntercom
Healthcare staffing
Remote staff for healthcare practices. Phones answered. Patients scheduled.
Medical receptionists, schedulers and billing support for clinics and private practices, so your in-office team can focus on patients.
Up to 67%Savings on base pay vs. a US hire
~10 daysFrom go-ahead to first day
$0Setup or recruiting fees
90 daysFree replacement guarantee
Sound familiar?
The work that slows you down.
THE PROBLEM
Phones ring all day
Front desk staff juggle patients in the office and calls on hold.
THE PROBLEM
No-shows cost money
Without reminders and quick rescheduling, empty slots add up.
THE PROBLEM
Admin falls behind
Intake, insurance checks and records requests pile up.
What we handle
Work your remote team takes off your plate.
- Answers patient calls and messages
- Schedules, confirms and reschedules appointments
- Sends reminders to reduce no-shows
- Collects new patient intake information
- Verifies insurance before visits
- Handles records and refill requests
- Supports billing follow-up
- Routes urgent calls to your clinical staff
Typical yearly savings, one medical receptionist
$18,200
US base pay for the role$38,000
Your savingsUp to 48%
Try the Savings CalculatorBased on typical US base pay for the role. Your quote depends on hours and experience.
Roles we fill
Healthcare roles we staff.
Medical Receptionist
Patient calls, scheduling and intake for your practice.
Learn about this role →Appointment Scheduler
Fills your schedule and keeps no-shows down.
Learn about this role →Medical Biller
Claims submission, follow-up and patient billing questions.
Hire for this role →Patient Support Rep
Answers patient questions by phone, email and chat.
Learn about this role →Front Desk Specialist
A friendly voice for every caller.
Learn about this role →Virtual Assistant
Records, data entry and everyday admin.
Learn about this role →Client results
Calls, inboxes and records handled.
Hours
Saved every week
★★★★★
“Having someone manage calls, inboxes and CRM updates has saved me hours every week.”
Mo ThewnyMosellsmore
Meet the talent
The kind of people on your shortlist.
Real profiles shared with permission. Names and pay kept private.
English-tested · Screened
Customer Success Manager5+ years experience
- Industries
- Medical, SaaS, Real Estate, Insurance
- Strengths
- Onboarding, relationship management, retention
SalesforceHubSpotIntercom
How it works
Hired in about 10 days.
1
DAY 1
Tell us what you need
A short call about the role, hours, tools and the skills that matter to you.
2
DAYS 2–4
We build your shortlist
We interview, English-test and skill-test candidates matched to your industry.
3
DAYS 5–8
You interview and choose
Meet your shortlist on video and pick the person you want. You only pay once you choose.
4
ABOUT DAY 10
They start working
We handle the contract, onboarding and payroll. Your account manager stays on hand.
FAQ
Healthcare questions.
Still have a question?
Talk to a real person on our team. No sales pressure.
Call us(614) 365-0895 Email uscontact@laborworld.netMon–Fri, 9am–6pm EST
Do your staff follow HIPAA privacy rules?
Your team member works inside your own systems under your access controls and privacy policies. Tell us your HIPAA requirements and we'll walk you through how access is set up.
Do they give medical advice?
No. They handle scheduling, intake and admin. Clinical questions go to your licensed staff.
Which EHR systems do they use?
Tell us your EHR or practice management system and we'll prioritize candidates who have used it.
Can they verify insurance?
Yes. Insurance verification before visits is a common part of the role.
How much can my practice save?
Most practices save around half compared with the base pay of a US medical receptionist.
What if a hire doesn't work out?
If a hire isn't the right fit within the first 90 days, we replace them at no cost.