Front Desk Specialist5+ years experience
- Industries
- Matched to your business
- Strengths
- Call handling, scheduling, admin support
RingCentralGoogle WorkspaceMicrosoft 365
Remote home services staffing
Hire a remote Dispatcher. Save up to 56%.
Remote dispatchers who answer service calls, schedule jobs and keep your crews moving, during your US business hours.
Up to 56%Savings vs. US base pay for the role
~10 daysFrom go-ahead to first day
$0Setup or recruiting fees
90 daysFree replacement guarantee
The role
What your dispatcher does every day.
A dispatcher keeps the day running: booking jobs, routing technicians and updating customers, so your field team stays busy and on time.
- Answers incoming service calls and requests
- Books jobs and assigns technicians
- Plans routes and adjusts the schedule
- Updates customers on arrival times and delays
- Tracks job status from booking to completion
- Handles rescheduling and emergency calls
- Follows up on estimates and unbooked jobs
- Keeps your field service software up to date
Typical yearly savings, one dispatcher
$25,200
US base pay for the role$45,000
Your savingsUp to 56%
Try the Savings CalculatorBased on typical US base pay for the role. Your quote depends on hours and experience.
Skills and tools
What we screen for.
Every candidate passes an interview, a spoken and written English check and a skill test for the role.
Skills
Clear spoken EnglishCalm under pressureScheduling and routingMultitaskingCustomer serviceProblem solvingAccuracyClear team communication
Tools they work in
ServiceTitanHousecall ProJobberFieldEdgeGoogle MapsRingCentralGoogle WorkspaceMicrosoft 365
Industries we staff this role for
Meet the talent
The kind of people on your shortlist.
Real profiles shared with permission. Names and pay kept private.
English-tested · Screened
Customer Support Specialist4+ years experience
- Industries
- Medical, SaaS, Real Estate, Insurance
- Strengths
- Issue resolution, phone, email and live chat
ZendeskFreshdeskIntercom
Client results
Calls answered, crews on time.
Hours
Saved every week
★★★★★
“Having someone manage calls, inboxes and CRM updates has saved me hours every week.”
Mo ThewnyMosellsmore
How it works
Hired in about 10 days.
1
DAY 1
Tell us what you need
A short call about the role, hours, tools and the skills that matter to you.
2
DAYS 2–4
We build your shortlist
We interview, English-test and skill-test candidates matched to your industry.
3
DAYS 5–8
You interview and choose
Meet your shortlist on video and pick the person you want. You only pay once you choose.
4
ABOUT DAY 10
They start working
We handle the contract, onboarding and payroll. Your account manager stays on hand.
FAQ
Hiring a remote dispatcher.
Still have a question?
Talk to a real person on our team. No sales pressure.
Call us(614) 365-0895 Email uscontact@laborworld.netMon–Fri, 9am–6pm EST
Which field service software do they use?
ServiceTitan, Housecall Pro, Jobber, FieldEdge and others. Tell us yours and we'll prioritize candidates who have used it.
Can they handle emergency calls?
Yes, during the hours they cover. We'll set up an escalation process for urgent jobs.
Can they follow up on estimates?
Yes. Following up on open estimates is one of the fastest ways a dispatcher adds revenue.
What hours can they cover?
Your US business hours, full-time or part-time.
How much can I save?
Most clients save over half compared with the base pay of a US dispatcher.
What if they aren't the right fit?
If a hire isn't the right fit within the first 90 days, we replace them at no cost.
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