What Our MPRs Do
Bridging the gap between patient care and practice revenue. Our specialists manage the front desk and the back office billing tasks.
Scheduling & Intake
Managing appointments, reducing no-shows, and collecting patient demographics efficiently.
Result: Full schedules and smooth flow.
Payment Collection
Collecting co-pays, deductibles, and outstanding balances before or during service.
Result: Improved cash flow.
Insurance Verification
Confirming coverage eligibility and obtaining prior authorizations to prevent claim denials.
Result: Fewer rejected claims.
Patient Communication
Handling inbound calls, appointment reminders, and post-visit follow-ups with empathy.
Result: Higher patient satisfaction.
EHR/EMR Management
Accurately updating patient records in your Electronic Health Record system.
Result: Organized and compliant data.
HIPAA Compliance
Handling sensitive patient health information (PHI) with strict adherence to privacy regulations.
Result: Risk mitigation and security.
Specialized for Your Practice
Our Medical Paying Receptionists are experienced in various medical specialties and practice software.
Why Choose Our Medical Talent
Healthcare Trained
Familiar with medical terminology and standard insurance coding.
HIPAA Certified
Vetted professionals who understand patient privacy laws.
Empathetic
Skilled in handling sensitive patient conversations with care.
Software Ready
Experience with Epic, Cerner, AthenaHealth, Kareo, and Dentrix.
Ready to Optimize Your Front Desk?
Hire a dedicated Medical Paying Receptionist to improve patient flow and revenue cycle.